Voice-to-Text Solutions for Government Applications
Empowers Government to improve!
VoiceCloud’s Voice-to-Text solutions enable government to improve responsiveness, provide better customer service and increase employee productivity. VoiceCloud improves efficiency for every department in your organization.
Why Employees Need It
- No need to retrieve messages or deal with voicemail passwords or menus.
- Messages can be quickly scanned to determine their urgency.
- Voice-to-Text provides flexibility to read voicemail when listening is not an option; meetings, noisy environments, movies, court rooms etc.
- No more looking for a pen or replaying messages to capture critical information.
- Just read your voicemail and return the call.
- Callers will never hear, “This mailbox is full.”
Providing audio to text transcription
- Market research calls
- Customer surveys
- Candidate interviews
- Sales call evaluations
- Conference calls
- Client call applications
- Data mining
- Automated IT/HelpDesk ticket creation
Deployment/Integration Options
- Web API
- Email Gateway
- Assignment of a Local, Toll-Free or International Number
- English and Spanish Voicemail to Text Transcription